Field Service
All van drivers must turn semi-pro
Light Commercial Vehicles (LCVs) are the lifeblood of the UK economy - it's a sentiment we hear quoted all the...
Industry Leaders: Marne Martin, ServicePower: Part 1
Our Industry Leaders interviews series continues with an exclusive interview by Field Service NEws Editor-in-Chief, Kris Oldland with ServicePower CEO...
SGN targets £1 million savings with improved driver behaviour
UK gas distribution company SGN expects to save about £1million by implementing a driver performance improvement programme across its 2,000-strong...
Consumers say Fix It First Time
Study links high customer satisfaction with service providers who fix it on the first visit A study commissioned by Trimble...
Engineers are van drivers too
Reducing fuel costs and improving road safety in service organisations means convincing engineers they are drivers as well as engineers, ...
Field Service News @ Service Management Expo – Stuart Brunger, Magenta
Whilst there are some exciting technologies appearing currently that can shape the future of field service, field service companies must...
Research Report: Field Service, Mobility & The Cloud (Part One)
Having undertaken a recent research project exploring trends amongst field service companies involving use of the Cloud for Field Service...
TomTom Telematics pilots connected cars
TomTom Telematics is using its fleet management expertise to develop connected car services. The first pilot is with a leading...
Something is up in the UK!
September is a busy time for conferences, and if you are in the UK there's an opportunity to attend two...
Hands-On: Rugged computer buyer’s checklist
Our new Hands On regular feature focuses on the hardware choices available for field service organisations, from smartphones to tablets. ...
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