Tag: TECHNOLOGY

The team at Durabook shares how placing technology at the core of their strategy, can help organizations streamline processes, enhance ...

Jeremy Squire shares his thoughts on whether the pace of change we have seen in the field service sector will ...

Jeremy Squire explains why while important, the technology is only ever one part of what a successful solution in field ...

Jeremy Squire outlines why it is critical that our industry continues to embrace leading edge technology as we look towards ...

Jeremy Squire tells us how there are multiple benefits users of the technology see from increased efficiency, reduced costs and ...

Jeremy Squire explains how and where the algorithms in FLS VISITOUR are leveraging machine learning and Artificial Intelligence

Jeremy Squire tells us more about the type of companies that are using FLS VISITOUR to improve their service operations.

OTRS Group survey finds connecting with customers on the channels they prefer poses biggest challenge for customer experience. Improving the ...

Fred Kao, CEO Twinhead International, the company behind Durabook, the brand for rugged and mobile-optimised laptops and tablets, discusses the ...

Jim Darragh, CEO, Totalmobile discusses how service providers must be able to engage with and understand perspectives of multiple stakeholders ...