The Customer Value Iceberg

Customer Value Iceberg In Field Service Model

Course

The Customer Value Iceberg

March 30, 2022

The Customer Value Iceberg Crack open the opportunities for Contracts, Digitalisation and much more with Nick Frank, Founder of the ...

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Feature

Don’t be caught in the Emperor’s new clothes. First focus on the customer!

February 18, 2022

Despite huge leaps forward in technology coming at us left right and centre, the companies that will get the most ...

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Feature

Now is the Time for Strong, Decisive Leadership

June 18, 2020

Now is the Time for Strong, Decisive Leadership In the first of our series of features looking towards building a ...

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Digital Symposium

COVID Emergency Sessions: Customer-Centricity is Key (2020)

January 10, 2020

Kris Oldland, Field Service News talks to Nick Frank and Harald Wasserman about the importance of customer centricity in our ...

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Enrico Leopardi becomes OverIT’s new Senior Vice President Sales EMEA

Feature

3 keys to build a strong employer brand in the Service Industry…

February 8, 2018

Nick Frank, Managing partner at Si2 Partners explores an important topic in the face of an ageing workforce crisis - ...

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#FSN20

#fsn20 – The 20 most influential people in field service: 2017 edition

March 3, 2017

The 20 most influential people in field service: 2017 edition Who are the most influential people in the global field service ...

Tag: Si2 Partners