Tag: Servitization and Advanced Services

Prof Dr Shaun West and Kris Oldland discusses discuss why it could be a problem when contracts do not align ...

Prof Dr Shaun West and Kris Oldland discuss how service organizations had to change and adapt to new ways of ...

Prof Dr Shaun West and Kris Oldland discuss entrepreneurialism and reflect on the possiblity to train people on how to ...

Prof Dr Shaun West and Kris Oldland reflect on how service businesses have been resilient during tough times over the ...

Prof Dr Shaun West, University of Lucerne, joined us on the Field Service News Digital Symposium and provided his perspective ...

Shaun West discusses with Kris Oldland the vital role of co-creation in achieving successful servitization and, how without some level ...

Kris Oldland, Editor-in-Chief, Field Service News reflects on the alignment of digital transformation and servitization - the two key trends ...

In a world suddenly far mare accepting of remote services, as we pivoted to a remote-first default out of necessity, ...

In times of economic turndown, we have consistently seen service revenues become the backbone of recovering economies. Indeed, many point ...