Tag: Salesforce

Salesforce have recently announced new AI-powered Field Service innovations to help organizations across industries streamline field operations, increase productivity, and drive ...

Rob Ballantyne, Salesforce outlines how field service organisations must understand that different customers have different requirements for service delivery

Dan Oldridge, Salesforce offers his thoughts on whether exceptional service can be delivered by remote-service tools

Rob Ballantyne, Salesforce reflects on the importance of ecosystem thinking in field service operations and explores the technology required to ...

Dan Oldridge, Salesforce reflects on if as a sector field service we need to getting better at knowing our customers ...

Dan Oldridge, Salesforce reflects on if as a sector field service we need to getting better at knowing our customers ...

Dan Oldridge, Salesforce reflects on if as a sector field service we need to getting better at knowing our customers ...

Dan Oldridge, Salesforce reflects on how connectivity within field service reaches across three main pillars of field service, people, process ...

Dan Oldridge, Salesforce reflects on how connectivity within field service reaches across three main pillars of field service, people, process ...

We hear from Rob Ballantyne as he reflects on how the in-person customer touch point that the on-site field service ...