Tag: mark homer

We explore whether it is a lack of trust in data that is holding us back from truly being able ...

When the conversation within field service turns to the value of asset data, invariably, we talk about digital transformation projects. ...

We turn our attention away from the internal challenges of data ownership and validity towards understanding how our customers expect ...

We focus on the importance of establishing a clear use case for the application of data within the service operation.

Mark Homer, Managing Partner, Field Service Associates makes the case for the use of video as a key compliance tool

Digital Twins have a big role to play in field service management and will be essential for creating business intelligence ...

A new study from Vanson Bourne, sponsored by ServiceMax, from GE Digital, the leading provider of field service management solutions, ...

With the recent launch of the world’s first fully connected IoT solution for field service, ServiceMax has really opened the doors ...