Can customer success be defined in a horizontal industry like the field service sector?
Kris Oldland, Marc Tatarsky and Steve Mason discuss the challenges around defining customer success in a horizontal field such as ...
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Tag: Kris Oldland
An Open Letter to the Field Service Sector
An Open Letter to the Field Service Sector Kris Oldland, Editor-in-Chief and Founder of Field Service News has expressed his ...
Read moreDetailsIndustry Leaders: Marne Martin, ServicePower: Part 1
Our Industry Leaders interviews series continues with an exclusive interview by Field Service NEws Editor-in-Chief, Kris Oldland with ServicePower CEO ...
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The Big Debate: Servitization (part two)
At the recent AfterMarket conference in Amsterdam Field Service News Editor, Kris Oldland hosted a panel debate with three speakers key to ...
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