Interview: Artificial Intelligence as a tool for service triage (2020)

Does servitization require internal structure changes?

Digital Symposium

Interview: Artificial Intelligence as a tool for service triage (2020)

January 10, 2020

Artificial Intelligence as a tool for service triage (2020) Add to Your Personal Library (0) Click Category to Bookmark Public ...

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Feature

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 2

March 4, 2019

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 2 In the second of our ...

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Digital Transformation

Special Report: Why IoT is the Future of Field Service (2019)

January 11, 2019

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Digital Symposium

Interview: How the Built Environment sector is set for accelerated evolution. Ft. Mickey Rooney (2019)

January 10, 2019

Interview: How the Built Environment sector is set for accelerated evolution. Ft. Mickey Rooney (2020) Add to Your Personal Library ...

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Digital Symposium

Video Report: Is data a fundamental building block of service excellence? (2019)

January 10, 2019

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Feature

Research Analysis: The Changing Face of the Field Service Engineer (Excerpt One)

March 16, 2018

Kris Oldland, Editor-in-Chief, Field Service News and Kieran Notter, Director, Global Customer Transformation, ServiceMax from GE Digital explore the findings ...

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Digital Symposium

Video Report: Bridging the Gap – The Customer and the Mobile Workforce (2018)

January 11, 2018

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Digital Transformation

Monetising the Impact of the IoT in Field Service

January 5, 2018

Bill Pollock, President, Strategies for GrowthSM tackles one of the biggest questions smart Field Service Directors are asking themselves today - how ...

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From Employee Engagement to a Customer-First Mindset: Lessons from Ortho Clinical Diagnostics’ Technical Solutions Lead

Digital Transformation

Machines To Get Better Preventative Healthcare Than Humans By 2020

October 25, 2017

A new study from Vanson Bourne, sponsored by ServiceMax, from GE Digital, the leading provider of field service management solutions, ...

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Digital Transformation

IFS unveils IoT solution to help customers drive digital transformation

October 26, 2016

IFS announced yesterday the launch of IFS IoT Business Connector, a new product that is designed to shorten the time from ...

Tag: IoT