AI-Powered CRM: The Journey Customers Actually Want
October 8, 2025
Jim Darragh, CEO, Totalmobile outlines how field service companies must leverage technology to be able to utilise their existing workforce ...
Read moreDetailsJim Darragh, CEO, Totalmobile discusses how we have moved relatively rapidly to Everything as a Service following in the slipstream ...
Read moreDetailsJim Darragh, CEO, TotalMobile discusses the importance of vertical knowledge within a servitized or customer success focused field service strategy
Read moreDetailsJim Darragh, CEO, TotalMobile, joins Kris Oldland to discuss the parallels between customer success within the software sector and servitization ...
Read moreDetailsWhat is the Role of the non-OEM in Servitization Whilst companies shift from strictly new product sales to instead selling ...
Read moreDetailsWith remote service becoming an increasingly important part of the field service sector we look at what makes a great ...
Read moreDetailsWhat is the Motivation of Customers By proactively eliminating potential customer problems and proactively fixing those that arise, customer success ...
Read moreDetailsService Consolidation Depending on the complexity of projects it may be optimal to consolidate the various service providers under the ...
Read moreDetailsWe discuss the core principles of how Konica Minolta built an effective remote service as a default strategy as they ...
Read moreDetailsAs we move into a post-pandemic world, the need for improving the service to cash cycle is more important than ...
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