Tag: Digitalisation

Martin McClean talks us through how he personally approaches overcoming any barrier to remote service his customers have

While embracing new technologies such as AR and AI to drive productivity is desirable, the reality is that in the ...

Martin McClean reflects on how customers have reacted to Konica Minolta's shift to a remote-first-as-a-default policy

With the exponential rise of data across almost all aspects of business, we are on the cusp of true industrial ...

Martin McClean explains how being involved in development projects has been pivotal in maintaining his passion for his role

Martin McClean explains how through a series of dedicated initiatives Konica Minolta is fostering a culture of intrapreneurship within the ...

While the tools for remote service were being leveraged by some forward-looking organisations and championed by many analysts in the ...

White Paper: CTRL ALT DELETE - Time to reboot field service? ​ Add to Your Personal Library (0) Click Category ...

Access the exclusive Field Service News Think Tank Sessions Executive Briefing report as we reflect on a very robust conversation ...

Jim Darragh, CEO, Totalmobile discusses how service providers must be able to engage with and understand perspectives of multiple stakeholders ...