Tag: Customer Experience

e-Book: Transforming Customer and Employee Experience with Connected Field Service Field service teams are facing whole new challenges to meet ...

Syncron has announced the launch of Syncron Contract Price™, the world’s first purpose-built solution for pricing aftermarket service contracts and ...

Syncron today announced that Ford Motor Company has extended its relationship with Syncron to streamline and optimize the service parts ...

Will the Skills Gap impact your business? Aquant, has recently published the 2022 Service Intelligence Benchmark Report, now available at ...

Is Your Org in Tune With Customer Expectations? Probably Not—and We’ll Explain Why In this article, we discuss the findings ...

Durable goods manufacturers have long played a part in the circular business economy, placing particular emphasis on improving productivity and ...

Service Benchmarks Across 5 KPIs Aquant, has recently published the 2022 Service Intelligence Benchmark Report, now available at Field Service ...

Measure What Matters Aquant, has recently published the 2022 Service Intelligence Benchmark Report, now available at Field Service News, which ...

Benchmark Report: 2022 Service Intelligence Report Aquant, has recently published the 2022 Service Intelligence Benchmark Report, now available at Field ...

The platform converts messy service data into detailed insights for service executives, providing visibility into customers at risk of churn ...