Tag: Augmented Reality

Will remote-first as a default become the prevalent means of delivering service? Konica Minolta's Ged Cranny, Zdenek Vrbka and Laszlo ...

The fundamental principles that must be applied to driving remote service adoption Konica Minolta's Ged Cranny, Zdenek Vrbka and Laszlo ...

Why the adoption of remote service began long before the pandemic for Konica Minolta Konica Minolta's Ged Cranny, Zdenek Vrbka ...

Konica Minolta on why remote-first became their default. Konica Minolta's Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Field Service ...

Konica Minolta's Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Kris Oldland to discuss their remote-service journey and explain why ...

Do we need to reinvent our understanding of service delivery? With the rapid pace of change that we all acknowledge ...

Help Lightning, the leading provider of remote visual assistance software, announced today the acquisition of Fieldbit, an augmented reality-enabled platform ...

White Paper: Beyond the Theory: A Practical Exploration of Existing Usage of Augmented Reality in Field Service (2021) Add to ...

What does service strategy look like in the new normal? Field service has changed dramatically in the last 18 months, ...

Change is best arrived at in iterations. In the final of this series from an exclusive Beyond the Data report ...