Tag: Artificial Intelligence

The platform converts messy service data into detailed insights for service executives, providing visibility into customers at risk of churn ...

In this article from Aquant, we look at three tips to scale appliance and food repair businesses rapidly with the ...

e-Book: Beyond NPS - How AI Creates Memorable Customer Experiences (2021) Effortless interactions are the key to winning hearts and ...

Introducing the Aquant Workforce Performance Index Having published a series of features based on excerpts from their latest white paper, ...

Aquant created Intelligent Warranty Audit., an AI-driven product that enables organizations to leverage large amounts of warranty data, reducing service ...

The KPIs that Matter in 2020 (Part Two) In this first article in a series of excerpts from a recent ...

Mark Hessinger of 3D Systems talks about why they have embraced Artificial Intelligence to improve their field service operations

The KPIs that Matter in 2020 (Part One) In this first article in a series of excerpts from a recent ...

Why Workforce Measurement (Really) Matters Now You can’t manage what you don’t measure. It is an oft-repeated phrase amongst management ...

White Paper: The Service Leader's Guide to Workforce KPIs (2020) The service landscape is facing a dramatic transformation that ranges ...