From Data Overload to Actionable Intelligence: Making CRM Work for the Modern Enterprise
Collecting customer data is not the challenge nowadays. The challenge is converting all that data into intelligence that drives action...
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Spare Parts After Hours 24: Thibaut Van den Berghe, Katoen Natie
https://youtu.be/MhAhLV43c0AKris Oldland, Editor-in-Chief of Copperberg takes time out at the end of a busy and hugely productive day at the...
Where is the Return on Investment when it comes to remote service strategies?
https://youtu.be/Z4EpqA4WPdQAt the December 2023 Copperrberg Service Academy, Izzy Sanchez Jr, Director of Service and Support Systems, Konica Minolta, North America,...
Field Service Forum After Hours 24: Aymen Gatri, Aftermarket and Service Expert
Kris Oldland, the Editor-in-Chief at Copperberg, takes a moment at the end of a busy and highly productive day at...
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From Data Overload to Actionable Intelligence: Making CRM Work for the Modern Enterprise
Collecting customer data is not the challenge nowadays. The challenge is converting all that data into intelligence that drives action...
Read moreDetailsBreaking CRM Silos: How Enterprise-Wide Intelligence Drives Growth
When organizations move from fragmented systems to a unified, intelligent solution, they unlock the power to predict demands, synchronize teams,...
Read moreDetailsAI-Powered CRM: The Journey Customers Actually Want
When a customer reaches out about a delayed shipment, legacy CRM systems often show each team only a fragment of...
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Turning knowledge into action for the manufacturing industry.