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Will the introduction of Chief Revenue Officers drive servitization?
Will the introduction of Chief Revenue Officers drive servitization? The world changed in 2020 beyond all recognition. The pandemic brought...
From Employee Engagement to a Customer-First Mindset: Lessons from Ortho Clinical Diagnostics’ Technical Solutions Lead
What does it take to make customer experience a top priority in today's service industry? Aquant has launched the Service...
Comparative Analysis: The impact of the pandemic on digital transformation
The Impact of the Pandemic on Digital Transformation In the next in our series of comparative analyses across a global...
Digitalisation and Rethinking Field Service Delivery
Rethinking service. Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Chris...
Latest Update To IFS Cloud Adds New Functionality And Simplifies Composable Application Deployment
IFS, the global cloud enterprise applications company, today announced the latest update to IFS Cloud™, which is now generally available. IFS’s...
How the Pandemic Has Changed the Approach to Digital Adoption for Companies and Customers
Digital Transformation is at the heart of the new normal Kris Oldland, Editor-in-Chief, Field Service News is joined on the...
In an age of information, does critical data remain locked away in business silos?
To be used effectively data must break free of silos. In a new series of features from the latest Field...
Why Select a Platform Over a Best-of-Breed Technology Stack?
Field service data must flow across the wider business. In the first feature from a recent white paper we published...
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