AI-Powered CRM: The Journey Customers Actually Want
October 8, 2025
Jeremy Squire tells us how there are multiple benefits users of the technology see from increased efficiency, reduced costs and...
https://youtu.be/Cpx8Dog-xAI How can we improve our approach to overcoming bias in STEM? When we consider that, as an industry, we...
Arjun Khanna, Chief Technology & Innovation Officer at Kallik, discusses why cloud-based, end-to-end platforms for operations include labelling and artwork...
Izzy Sanchez, Konica Minolta USA, discusses the new sets of skills that are now required by remote service technicians.
Justin Konopaske, Director of Industry Solutions, and Alex Brenner, Managing Director & Partner at Boston Consulting Group, discusses why having...
An important component of the discussion surrounding developing a servitized offering is whether there will need to be significant changes...
Dan Oldridge, Salesforce reflects on how connectivity within field service reaches across three main pillars of field service, people, process...
Jeremy Squire explains how and where the algorithms in FLS VISITOUR are leveraging machine learning and Artificial Intelligence
Dan Oldridge, Salesforce reflects on how connectivity within field service reaches across three main pillars of field service, people, process...
What approaches are companies taking in terms of strategically developing their servitized solution? We analyse this in the new feature...