Video Report: Is data a fundamental building block of service excellence? (2019)
We often hear that data is the new oil of the twenty-first century, but does that hold true within a field service context?
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In this in-depth session from 2019, featuring Cognito’s David Webb and Dave Bochenski as well as Konica Minolta Head of Direct Service Ged Cranny and presented by Field Service News Editor in Chief Kris Oldland we explore the future of field service and ask just how critical the role of good data analytics will be in the future of field service.
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Video Report: Is data a fundamental building block of service excellence? (2019)
We often hear that data is the new oil of the twenty-first century, but does that hold true within a field service context?
Â
In this in-depth session from 2019, featuring Cognito’s David Webb and Dave Bochenski as well as Konica Minolta Head of Direct Service Ged Cranny and presented by Field Service News Editor in Chief Kris Oldland we explore the future of field service and ask just how critical the role of good data analytics will be in the future of field service.
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