Tag: Remote Service

What are the most significant ways in which customer expectations are changing? In a changing world of operations and technology, ...

Why Konica Minolta decided to turn AIRe Link into a commercially available tool Konica Minolta's Ged Cranny, Zdenek Vrbka and ...

Is there still some client push back when it comes to remote service delivery? The #FSN20 is Field Service News’ ...

Chris Hird is joined by Ged Cranny a member of the 2021/2022 #FSN20 our group of leaders and innovators driving ...

The pandemic answered a lot of questions in terms of technology in our industry In a changing world of operations ...

What are the key criteria for a remote service engineer? Konica Minolta's Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join ...

The most significant change to service process in the last 18 months In a changing world of operations and technology, ...

The fundamental principles that must be applied to driving remote service adoption Konica Minolta's Ged Cranny, Zdenek Vrbka and Laszlo ...

Will remote-first as a default become the prevalent means of delivering service? Konica Minolta's Ged Cranny, Zdenek Vrbka and Laszlo ...

Why the adoption of remote service began long before the pandemic for Konica Minolta Konica Minolta's Ged Cranny, Zdenek Vrbka ...