AI-Powered CRM: The Journey Customers Actually Want
October 8, 2025
As we move into a post-pandemic world, the need for improving the service to cash cycle is more important than ...
Read moreDetailsWhite Paper: Building an effective service model with remote service as the default Add to Your Personal Library (0) Click ...
Read moreDetailsThe pandemic accelerated our adoption of remote-first service, but was not the primary driver The #FSN20 is Field Service News’ ...
Read moreDetailsCOVID-19 turned working life as we know it on its head from one day to the next. It hugely accelerated ...
Read moreDetailsWhy remote-service as a default must be outlined at the pre-contract stage of a service agreement The #FSN20 is Field ...
Read moreDetailsKris Oldland reflects on the journey Konica Minolta have taken to developing remote-as-a-default approach to service using their own tool ...
Read moreDetailsInterview: Why Konica Minolta forged their own path forward with remote first as a default https://vimeo.com/682891107 Add to Your Personal ...
Read moreDetailsIFS, the global cloud enterprise software company, today announces that Japanese multinational technology company Konica Minolta will implement IFS’s Field ...
Read moreDetailsWill remote-first-as-a-default become the de facto approach to service delivery Konica Minolta's Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join ...
Read moreDetailsWhat does the introduction of remote-first mean for service operations? Konica Minolta's Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join ...
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