5 Strategies for Managing Scope
As a field service leader you will likely be involved in many projects to drive service efficiencies. One of the key but often overlooked areas of project management is keeping a tight leash on project scope. In this course we outline this concept and show you how to avoid scope creep.
Course Description:
No matter how much planning goes into a project, teams are bound to struggle if scope goes unaddressed. Scope refers to all the work that goes into completing a project, and it’s one of three primary project constraints along with time and money. Clearly defining your project’s scope will help your team produce the best quality results.
In this course, you’ll learn to define the scope for specific projects. Then, each subsequent lesson will cover an additional aspect of scope management. You’ll also get valuable strategies you can use when the scope you’ve defined spins out of control.
In this course we cover:
- What Is Scope Management?
- Collecting Project Requirements
- Defining and Documenting Scope
- How to Create a Work Breakdown Structure
- Developing Scope
- Addressing Scope Creep
As an FSN Service Leadership course you can expect...
- Clear, concise and digestible breakdowns of the topics that remove complexity
- Courses developed by service leaders that have real-world expertise in the course area
- An iterative approach that will build your knowledge quickly and effortlessly as you progress
- Courses that are shaped specifically for service leaders and understand the challenges you face
- Access to your course leader whenever you need it to support you during your learning journey
- Certification towards the FSN Service Leadership program - the industry's first management level certification
Your Course Leader: Kris Oldland
In his role as Editor-in-Chief, Kris speaks to senior service leaders, leading industry focused academics and key solution providers every day and distills the insights he gleans from these discussions into the industry-leading content available on Field Service News.
Prior to his career in publishing Kris was a Quality Service Manager for one of the world’s most iconic hospitality brands and has also developed extensive knowledge in sales, marketing and management across an impressive and varied career working across multiple sectors alongside some of the world’s leading organisations.
This course includes:
- Clear and easily digestible explanations of the critical elements of the topic
- Iterative steps to improve your knowledge quickly and easily
- Access to your course leader to clarify any areas of uncertainty
- FSN Service Leadership Certification
- Learn from anywhere
- Lifetime access to all materials
This course is exclusively available for FSN PRO subscribers. Sign up now and access this and all other FSN Education courses plus access to over 140 premium resources.
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