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European Field Service Awards 2021 Winners. IFS – Best Overall FSM Solution
Mark Brewer joins Kris Oldland two discuss their recent acknowledgment as best overall FSM solution at the European Field Service...
#FSN20: Rajat Kakar – Technology is no longer holding back service evolution
Kris Oldland is joined by Rajat Kakar a member of the 2021/2022 #FSN20 our group of leaders and innovators driving...
#FSN20: Patrick Jansen – Data, Disruption, Turbines and People
Chris Hird is joined by Patrick Jansen a member of the 2021/2022 #FSN20 our group of leaders and innovators driving...
Research Debrief: The impact of asset data flow beyond the silo of field service operations (part one)
Part one of an in-depth research debrief into a study by FSN Research and ServiceMax into asset data flow within...
Interview: Why Konica Minolta forged their own path forward with remote first as a default
Konica Minolta's Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Kris Oldland to discuss their remote-service journey and explain why...
Comparative Analysis: Customer-Centricity, Technology in Field Service – Global Data and UK Data.
Comparative Analysis: Customer-Centricity, Technology in Field Service - Global Data and UK Data. Add to Your Personal Library (0) Click...
Think Tank Sessions: Defining Customer Success (2022)
Think Tank Sessions: Defining Customer Success in Field Service Add to Your Personal Library (0) Click Category to Bookmark Public...
Think Tank Sessions: Digitalization and Disruption (EMEA Edition)
Think Tank Sessions: Executive Briefing - Digitalization and Disruption (EMEA Edition) (2022) Add to Your Personal Library (0) Click Category...
Think Tank Sessions: Digitalization and Disruption (APAC Edition)
Think Tank Sessions: Executive Briefing - Digitalization and Disruption (APAC Edition) (2021) Add to Your Personal Library (0) Click Category...
Interview: Digital Transformation and the Democratization of Service Excellence Ft. Bulent Cinarkaya & Tasker Generes, ServiceNow
Kris Oldland is joined on the Digital Symposium by Tssker Generes and Bulent Cinarkaya of ServiceNow to discuss digital transformation...
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