Digital Transformation
Content that is about digital transformation in the field service industry
More Than a Solution for These Current Times?
In this, the last article in this series analysing the findings of an exclusive research project run in partnership with Salesforce on...
The Prevalence of Remote Services in the Field Service Sector
One of the key outcomes of the pandemic on the field service sector was the rapid adoption of remote service...
Understanding Virtual Field Service: Is Remote First the Default of the New Normal?
One of the undeniable impacts of the COVID19 pandemic has been the shift towards far more widespread use of remote...
Industry Spotlight: Healthcare at Home
Industry Spotlight: Healthcare at Home In our Industry Spotlight series of videos, we look at field service operations and technology...
Distributing Knowledge Across The Team Is The Missing Link To Creating A High-Performing Workforce
Distributing Knowledge Across The Team Is The Missing Link To Creating A High-Performing Workforce This final excerpt from a recent...
The Skills Gap, Illustrated
The Skills Gap, Illustrated In a new series of excerpts from a recent white paper published by Aquant we uncover...
What KPI Measurement Does and Doesn’t Tell Us
What KPI Measurement Does and Doesn’t Tell Us In a new series of excerpts from a recent white paper published...
Why Service Leaders Need To Think About Standard KPIs In New Ways
Why Service Leaders Need To Think About Standard KPIs In New Ways In a new series of excerpts from a...
The Key Driver for 3D Systems Adoption of AI
Mark Hessinger of 3D Systems talks about why they have embraced Artificial Intelligence to improve their field service operations
COVID-19: Reduce Site Visits and Increase Remote Assistance
As the service sector looks to reduce site visits in line with current social distancing measures Aquant suggests a solution...
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