IntroductionDefinition of the circular economy and servitization:In this section, we shall provide a brief explanation of what the circular economy...

We tackle a contentious issue unearthed in the FSN Research project that we were discussing: Why aren't all organisations using...

In the fourth feature from a recent FSN Research paper, published in partnership with GPS Insight, we explore the maturity...

ServiceMax's Mark Wilding Reflects On Conversations At The Field Service Symposium That Outlines The Intrinsic Value That Of In-Person Interactions

We focus on the impact the pandemic and subsequent lock-downs had on the global supply chain and ask if there...

In the third feature from a recent FSN Research paper, published in partnership with GPS Insight, we look at data...

Dan Sholl, Concept Resourcing & David Hall, Whirlpool discuss the return on investment field service companies can see by reducing...

Dan Sholl, Concept Resourcing & David Hall, Whirlpool discuss the return on investment field service companies can see by reducing...

David Hall, Whirlpool & Dan Sholl, Concept Resourcing discuss how we need to sell field service to a new generation

Ben Baum, Durabook explains how the case of Total Cost of Ownership has evolved beyond the lifecycle of the devices...