FSN Archives: Understanding Servitization with Rolls Royce
A classic post from the Field Service News archives sees Kris Oldland and Nick Frank team up in what became...
Keysight and University of Malaga Integrating Artificial Intelligence into 6G
As AI in field service becomes increasingly important and vast amounts of data drive our industry, this collaboration could yield...
Can the devices we give our field techs help us meet sustainability goals?
Can the devices we give our field techs help us meet sustainability goals? https://youtu.be/J4mqKA8zkBY Can the devices we give our...
Does outcome-based recruitment solve the workforce shortage in field service?
Dan Sholl, Concept Resourcing & David Hall, Whirlpool discuss outcome-based recruitment as a solution to the workforce shortage in the...
What next for rugged computing?
What next for rugged computing? https://youtu.be/UY1cK6GfGIk What next for rugged computing? Kris Oldland, Editor-in-Chief of Field Service News, welcomes Ben...
The trade between rugged and CPU no longer exists
The trade between rugged and CPU no longer exists https://youtu.be/vewPqr1rZq4 The trade between rugged and CPU no longer exists Kris...
Where is the Return on Investment when it comes to remote service strategies?
https://youtu.be/Z4EpqA4WPdQAt the December 2023 Copperrberg Service Academy, Izzy Sanchez Jr, Director of Service and Support Systems, Konica Minolta, North America,...
Why reliability is the number one driver for rugged
Why reliability is the number one driver for rugged https://youtu.be/NyoG968736E Why reliability is the number one driver for rugged Kris...
Five Surprises That Could Derail Service Excellence (and How to Avoid Them)
Five Surprises That Could Derail Service Excellence (and how to avoid them) In the world of service maintenance, with so...
The technology stack underpinning Konica Minolta’s remote service strategy
https://youtu.be/qKxFsr83Q80 The technology stack underpinning Konica Minolta's remote service strategy At the December 2023 Copperrberg Service Academy, Izzy Sanchez Jr,...
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