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Selling Service: Inside Philips’ Unconventional Team Structure

January 26, 2023

Aquant recently spoke with Peter Lee, Senior Manager of Service Sales and Marketing at Philips about on the most effective ...

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Pressure to meet SLAs, lack of skilled workers, and the need to reach tech superiority: Field Service companies reveal their biggest challenges and bright spots in IFS State of Service 2023 research

January 25, 2023

IFS has announced results of its global research study which uncovers field service companies’ biggest challenges and key priority areas ...

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Do we need to know our customers better?

January 24, 2023

Dan Oldridge, Salesforce reflects on if as a sector field service we need to getting better at knowing our customers ...

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In an era of economic uncertainty the service P&L has never been more critical

Expert AMA: Where your digital transformation starts is key

January 24, 2023

HSO's Kevin Brown Explains Why Understanding Your Starting Point And Mapping Out Clear Iterative Progression Is Key To Ensuring Digital ...

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Understanding Leadership during a crisis

Data brings transparency which brings alignment across the value chain

January 23, 2023

Justin Konopaske, Director of Industry Solutions, and Alex Brenner, Managing Director & Partner at Boston Consulting Group, discuss the importance ...

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OverIT names Monica Simeone as Chief Philanthropy Officer

January 23, 2023

OverIT, a leading Field Service Management software provider, has announced the appointment of Monica Simeone as its new Chief Philanthropy ...

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IFS Delivers Exceptional First-Quarter Performance with ACV Bookings up 78% and Recurring Revenue up 45%

How FLS VISITOUR delivers multiple benefits for users

January 22, 2023

Jeremy Squire tells us how there are multiple benefits users of the technology see from increased efficiency, reduced costs and ...

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How can we improve our approach to overcoming bias in STEM

January 22, 2023

https://youtu.be/Cpx8Dog-xAI How can we improve our approach to overcoming bias in STEM? When we consider that, as an industry, we ...

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Avoid the digital disconnect: Keep the supply chain flowing with truly end-to-end integrated digitization, right down to the packaging and labelling

January 20, 2023

Arjun Khanna, Chief Technology & Innovation Officer at Kallik, discusses why cloud-based, end-to-end platforms for operations include labelling and artwork ...

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