What were the drivers for adopting a remote first strategy for Konica Minolta?
https://youtu.be/rv1a9ENGdC0 Do we need different strategies for remote service when working with third-party field workforces? At the December 2023 Copperrberg ...
Seven Deadly Sins of Field Service Management: #4 Not respecting boundaries
https://youtu.be/y4P-JGXjh8I Seven Deadly Sins of Field Service Management: #4 Not respecting boundaries At the December 2023 Copperrberg Service Academy, Ron ...
The disconnect that is damaging digital transformation in field service
https://youtu.be/LuC2CJ9GcBc The disconnect that is damaging digital transformation in field service At the 2023 Copperberg Power of 50 Aftermarket meeting ...
Whose responsibility is it to ease veterans into a workforce?
https://youtu.be/snU_FLiFtwo Whose responsibility is it to ease veterans into a workforce? As we continue to face an aging workforce crisis ...
Do we need different strategies for remote service when working with third-party field workforces?
https://youtu.be/gFJ8gGotWeY Do we need different strategies for remote service when working with third-party field workforces? At the December 2023 Copperrberg ...
Interview: The tech to empower our field techs ft. Ben Baum, Durabook
As we continue to drive deeper into an era of digital transformation, the tools we empower our field service engineers ...
Seven Deadly Sins of Field Service Management: #3 Not establishing accountability
https://youtu.be/yKDvuwoesrg Seven Deadly Sins of Field Service Management: #3 Not establishing accountability At the December 2023 Copperrberg Service Academy, Ron ...
The shift in mindset of veterans entering the enterprise
https://youtu.be/nit2k0x_wsg The shift in mindset of veterans entering the enterprise As we continue to face an aging workforce crisis within ...
Seven Deadly Sins of Field Service Management: #2 Head Down Perspective
https://youtu.be/a8wySPLxNFc Seven Deadly Sins of Field Service Management: #2 Head Down Perspective At the December 2023 Copperrberg Service Academy, Ron ...
How can we identify future leaders?
https://youtu.be/wj8KHfPaxfo How can we identify future leaders? As we continue to face an aging workforce crisis within the global field ...
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