AI-Powered CRM: The Journey Customers Actually Want
October 8, 2025
Hey , welcome back! Good News! You're all logged in and can access the white paper "The Next Wave: Embracing The Next ...
https://www.youtube.com/watch?v=euIGHCsGQ-c eConnect After Hours 24: Olivier Gill, Exclusive Networks Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of ...
A classic post from the Field Service News archives sees Kris Oldland and Nick Frank team up in what became ...
As AI in field service becomes increasingly important and vast amounts of data drive our industry, this collaboration could yield ...
Can the devices we give our field techs help us meet sustainability goals? https://youtu.be/J4mqKA8zkBY Can the devices we give our ...
As the transformation towards Industry 4.0 reaches its peak, generative AI (genAI) is looking to redefine operational processes across diverse ...
Dan Sholl, Concept Resourcing & David Hall, Whirlpool discuss outcome-based recruitment as a solution to the workforce shortage in the ...
What next for rugged computing? https://youtu.be/UY1cK6GfGIk What next for rugged computing? Kris Oldland, Editor-in-Chief of Field Service News, welcomes Ben ...
The trade between rugged and CPU no longer exists https://youtu.be/vewPqr1rZq4 The trade between rugged and CPU no longer exists Kris ...
https://youtu.be/Z4EpqA4WPdQAt the December 2023 Copperrberg Service Academy, Izzy Sanchez Jr, Director of Service and Support Systems, Konica Minolta, North America, ...