Are you the service superhero your organisation needs...
- Are you proactive in wanting to build and develop your field service workers?
- Do you want to better understand the value your customers see in your service offering?
- Can you see the benefit of learning how other companies develop and implement advanced service strategies?
- Is understanding how new technologies can drive service improvements important to you?
- Do you find sourcing the information that can help you be a better service hero too time-consuming?
All of our FSN PRO members answer yes to each of the questions above. How about you?Â
Are you the service superhero your organisation needs...
- Are you proactive in wanting to build and develop your field service workers?
- Do you want to better understand the value your customers see in your service offering?
- Can you see the benefit of learning how other companies develop and implement advanced service strategies?
- Is understanding how new technologies can drive service improvements important to you?
- Do you find sourcing the information that can help you be a better service hero too time-consuming?
All of our FSN PRO members answer yes to each of the questions above. How about you?Â
FSN PRO members gain instant access to the world's most in-depth resource library for field service professionals
Do you find when starting to develop a new service initiative there is never enough time in the day to research great ideas and see how others have tackled the same problem or opportunity?Â
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The FSN PRO library has been carefully curated into key categories based on hundreds of behind the scenes discussions with service leaders just like you to make the content relevant and easy to find.
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Plus if the topic you are looking isn’t covered yet, let us know and we’ll research it and build the resource – because if it is useful for you, it will likely be useful for your fellow FSN PRO members.
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Question: How much time would you save if you had access to the this library and didn’t have to keep re-inventing the wheel every-time you innovate?
Have you found that hearing the perspective of other service leaders form different industries can often help you reframe your own challenges? How often do you get to hear from world leading academics that are focused on your field of industry?
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Do you find the typical business presentations you see only ever scratching the surface and more meaningful discussions are more relaxed, less structured and allow the time for the valuable insights to come to the fore naturally? This is what you’ll find in the FSN Digital Symposium (check one of our trailers above).
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Question: If you watched only one-hour long interview a week and took just one good idea that could drive a 1% improvement in your service operation, how big could that improvement be if compounded over a year?Â
80+ hours of in-depth interviews with the industry's best thinkers...
FSN PRO members also get exclusive access to FSN Education as well
Have you ever considered how to drive more revenue from the field without a) upsetting your engineers and b) alienating your customers?
Jim Baston has.
In fact he’s helped a number of companies to do just that – and even written a book about it. Wouldn’t it be great to take a course where Jim can walk you through that exact process while you build your own framework document to start a real-world project? Even get a one to one call at the end to outline your next action points?
That is exactly how FSN Masterclasses work and Jim’s course is just one of three available for FSN PRO + members with another 3 in development for 2023.
Question: What would building an initiative that could potentially add six-figure revenue mean for your career as a service professional?
Every month we run a selection of online discussion groups for FSN PRO + members
Do you find that speaking to service leaders outside of your organisation is really useful but opportunities to do so either result in a sales pitch, a presentation you could have just downloaded or take up too much time from your day to day role?Â
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Would you find it useful to have a few options each month for online sessions to join that are short enough to fit into the diary which are completely no-pitching zones and powerpoint is banned?Â
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As an FSN PRO+ member each month you can access a number of sessions that fit exactly this bill where good discussion is the focus. We let you know each quarter what is coming up and if the time and topic fit you just confirm your place over email and get the session added to calendar.Â
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Question: How much more effective could you be if you were able to brainstorm your existing challenges with a group of service colleagues in real-time?
FSN PRO + members can join us at the Field Service Symposium Retreat for free
While it is great to be able to fit short online sessions in for continuous learning and exploring ideas with other service leaders, when it comes to clear blue sky thinking taking yourself into a new environment really cannot be replaced.Â
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While the time out of the office can feel something like a guilty pleasure for many service leaders, the truth is that two days of immersive in-person discussions with a group of fellow service leaders can generate months of great ideas that can really drive your service business forward.Â
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This is why we have now included a free pass to the Field Service Symposium for all FSN PRO + members allowing you to take the discussions you’ve had with our community online into the real-world in a relaxed yet highly productive environment.
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We even offer a concierge service for our PRO+ members to take away the hassle of arranging travel and accommodation.
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However, spaces for the meetup are limited so make sure you sign up to attend straight away as soon as your FSN PRO+ membership is active!Â
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Question: Have you ever noiticed that your best ideas for driving improvement in the service business usually come when your not in the office?Â
FSN PRO members gain instant access to the world's most in-depth resource library for field service professionals
Do you find when starting to develop a new service initiative there is never enough time in the day to research great ideas and see how others have tackled the same problem or opportunity?Â
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Would you like to be able to access a library with over 130 helpful resources including White Papers, Research Briefings and in-depth interviews with some of our industries brights thinkers who have gone through the same process you are about to undertake?
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The FSN PRO library has been carefully curated into key categories based on hundreds of behind the scenes discussions with service leaders just like you to make the content relevant and easy to find. Plus if the topic you are looking isn’t covered yet, let us know and we’ll research it and build the resource – because if it is useful for you, it will likely be useful for your fellow FSN PRO members.
Â
Question: How much time could you save yourself and your business if you had access to the this library and didn’t have to keep re-inventing the wheel every-time you innovate?Â
80+ hours of in-depth interviews with the industry's best thinkers...
Have you found that hearing the perspective of other service leaders form different industries can often help you reframe your own challenges?
Â
How often do you get to hear from world leading academics that are focused on your field of industry?
Â
What can you learn from a potential solution provider to your business by the way their CEO speaks about working with companies like yours?Â
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Most importantly, do you find the typical business presentations we see are only ever scratching the surface and the more meaningful discussions are more relaxed, less structured and allow the time for the valuable insights to come to the fore naturally?Â
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This is exactly the type of long-form discussion we host regularly in our Digital Symposium and as an FSN PRO member you will be able to access all of the excellent interviews currently in the library instantly and have the option to watch online in a showcase player or download for offline viewing (perfect for that long business trip)
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To help our FSN PRO members identify the content they want to watch we also provide short trailers that give a synopsis of the interview in under two minutes – a selection of which you can find on the left.Â
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Question: If you watched only one-hour long interview a week and took just one good idea that could drive a 1% improvement in your service operation, how big could that improvement be if compounded over a year?Â
FSN PRO members also get exclusive access to FSN Education as well
For those who want to take their role as a service leader even further we have introduced an additional tier of membership, FSN PRO + which includes access to the FSN Masterclass series, over 60 FSN Service Leadership Courses and thanks to our partnership with the Next Big Idea Club a series of courses from best-selling authors to help you become a more rounded executive leader.Â
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Have you ever considered how to drive more revenue from the field without a) upsetting your engineers and b) alienating your customers?
Â
Jim Baston has. In fact he’s helped a number of companies to do just that – and even written. a book about it. Wouldn’t it be great to take a course where Jim can walk you through that exact process while you build your own framework document to start a real-world project? Maybe even get a one to one call at the end to outline your next action points?Â
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Have you ever struggled to really define where your customers see the value in your service? Not just the obvious stuff, but the important aspects that sit below the waterline – where the real money is and where you can build deep relationships that lead to much longer service contracts?
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Nick Frank has. He’s helped many service organisations establish that value and drive BIG growth on their service P&L and just like Jim he has built a masterclass course waiting for you when you sign up as an FSN PRO + member.
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Question: What would building an initiative that could potentially add six-figure revenue mean for your career as a service professional?Â
Every month we run a selection of online discussion groups for FSN PRO + members
Do you find that speaking to service leaders outside of your organisation is really useful but opportunities to do so either result in a sales pitch, a presentation you could have just downloaded or take up too much time from your day to day role?Â
Â
Would you find it useful to have a few options each month for online sessions to join that are short enough to fit into the diary which are completely no-pitching zones and powerpoint is banned?Â
Â
As an FSN PRO+ member each month you can access a number of sessions that fit exactly this bill where good discussion is the focus. We let you know each quarter what is coming up and if the time and topic fit you just confirm your place over email and get the session added to calendar.Â
Â
Question: How much more effective could you be if you were able to brainstorm your existing challenges with a group of service colleagues in real-time?
FSN PRO + members can join us at the Field Service Symposium Retreat event for free
While it is great to be able to fit short online sessions in for continuous learning and exploring ideas with other service leaders, when it comes to clear blue sky thinking taking yourself into a new environment really cannot be replaced.Â
Â
While the time out of the office can feel something like a guilty pleasure for many service leaders, the truth is that two days of immersive in-person discussions with a group of fellow service leaders can generate months of great ideas that can really drive your service business forward.Â
Â
This is why we have now included a free pass to the Field Service Symposium Retreat for FSN PRO + members allowing you to take the discussions you’ve had with our community online into the real-world in a relaxed yet highly productive environment. However, do remember that spaces are limited for this in-person meetup so be sure to secure your place as soon as your FSN PRO+ account is active!
Â
Question: Have you ever noiticed that your best ideas for driving improvement in the service business usually come when your not in the office?Â
BEGIN YOUR EVOLUTION TO BECOME THE FIELD SERVICE LEADER YOUR ORGANISATION NEEDS TODAY...
Ready to invest in your own industry knowledge to drive your career forwards and become a service superhero? You have two options FSN PRO and FSN PRO+ both of which are available on monthly plans where you can cancel anytime, or annual plans where you can get two months free each year. Find out more about the two options below, choose the options that suits you best and sign up for instant access…Â
Get two months free when you book annually for just £450/year
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LIMITED TIME OFFER! Use code ‘MASSIVE50’ to get a 50% discount at check out and pay just £225 for an ENTIRE YEAR of FSN PRO membership
OR – use the code ‘WOW90’ on a monthly option and get your first two months of FSN PRO for just £9! Then just £45/month after your trial.Â
Get two months free when you book annually for just £1,500/year
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LIMITED TIME OFFER! Use code ‘MASSIVE50’ to get a 50% discount at check out and pay just £750 for an ENTIRE YEAR of FSN PRO+ membership
OR – use the code ‘WOW90’ on a monthly option and get your first two months for just £15! Then just £150/month after your trial.Â
PLEASE NOTE THAT FSN PRO+ IS NOT AVAILABLE FOR REPRESENTATIVES OF SOLUTIONS PROVIDERS TO THE FIELD SERVICE INDUSTRY EXCEPT FOR THOSE ON OUR STRATEGIC PARTNERSHIP PROGRAM.Â
PSST... DOWN HERE. WANNA KNOW TWO OTHER COOL THINGS YOU MIGHT FIND INTERESTING...
We popped these at the bottom of the page, because, well we don’t like to show-off – but it turns out that stuff we just did because it was the right thing to do are, so we have been reliably told by people that know these kind of things, pretty cool and we should tell more people.
So we decided on a half way house, we’ll let folks know but only after we’ve told them how an FSN PRO membership will genuinely help them as a field service management professional….
UNHAPPY YOU ARE? PAY YOU WILL NOT. RECEIVE YOU SHALL.
IF FOR ANY REASON WHATSOEVER YOU DECIDE THAT AN FSN PRO MEMBERSHIP IS NOT FOR YOU AND YOU LET US KNOW WITHIN 30 DAYS. WE WILL PROVIDE A 120% REFUND AS LONG AS YOU ARE A FIELD SERVICE MANAGEMENT PROFESSIONAL.Â
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YEP, YOU READ THAT CORRECTLY – WE ARE SO CONFIDENT THAT YOU WILL FIND AN FSN PRO MEMBERSHIP OF VALUE TO YOU IN YOUR ROLE AS A FIELD SERVICE MANAGEMENT PROFESSIONAL THAT IF IT IS NOT – WE WILL PAY YOU AN EXTRA 20%.Â
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WHY? WELL ITS WHAT YODA WOULD DO.
JOIN FSN PRO. GET BETTER AT YOUR JOB. SAVE THE PLANET.
DURING THE 2022 COP27 MEETING FSN FOUNDER KRIS OLDLAND DECIDED THAT WE CAN’T JUST WAIT FOR OTHERS TO SAVE THE WORLD WHILE THEY FLY IN AND OUT ON THEIR PRIVATE JETS.
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SO HE AND LAUNCHED THE FSN GREEN FUND INITIATIVE WHERE WE WILL DONATE TO CARBON REDUCING PROGRAMS FOR EVERY NEW MEMBER.
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IT WAS SUPPOSED TO BE A SHORT TERM PROJECT TO MAKE A SMALL CHANGE FOR BETTER – BUT WE THOUGHT WHY NOT KEEP IT GOING AND BIT BY BIT MAKE A BIGGER CHANGE FOR THE FUTURE. WHEN YOU SIGN UP WE WILL DONATE 10% OF YOUR FEE REGARDLESS OF PROFIT MARGIN TO A GREEN INITIATIVE IN YOUR COUNTRY.
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SO THANK YOU FOR HELPING US TO MAKE A DIFFERENCE TO ALL OUR CHILDRENS’ FUTURES
So now you just have two (fairly easy) decisions to make. PRO or PRO+? Monthly or Annually? Over to you...
Get two months free when you book annually for just £450/year
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LIMITED TIME OFFER! Use code ‘MASSIVE50’ to get a 50% discount at check out and pay just £225 for an ENTIRE YEAR of FSN PRO membership.Â
Â
OR – use the code ‘WOW90’ on a monthly option and get your first two months of FSN PRO for just £9! Then just £45/month after your trial.Â
Get two months free when you book annually for just £1,500/year
LIMITED TIME OFFER! Use code ‘MASSIVE50’ to get a 50% discount at check out and pay just £750 for an ENTIRE YEAR of FSN PRO+ membership
OR – use the code ‘WOW90’ on a monthly option and get your first two months for just £15! Then just £150/month after your trial.
PLEASE NOTE THAT FSN PRO+ IS NOT AVAILABLE FOR REPRESENTATIVES OF SOLUTIONS PROVIDERS TO THE FIELD SERVICE INDUSTRY EXCEPT FOR THOSE ON OUR STRATEGIC PARTNERSHIP PROGRAM.
Turning knowledge into action for the manufacturing industry.