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In the category of Best Technology Innovation there were a number of excellent entries from across the solution providers within our industry, however, it was OverIT who secured the award for their integration of multiple layers of technology including Aurgmented Reality, Artificial Intelligence and Geographic Information Systems within and their FSM platform natively.
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The Italian based company who have become a rising star within the FSM sector in recent years have recently hired Paolo Bergamo as their new CEO, a man with an exceptional track record within B2B technology solutions including building the first ever business app on the Apple App store having been asked to do so by Steve Jobs directly.
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As a follow up to their acknowledgment at the European Field Service Awards, Kris Oldland, Editor-in-Chief, Field Service News spoke with Bergamo to discover more about the way our industry is evolving in terms of the technology we have at our fingertips and how we can leverage it to empower our field service engineers and technicians.
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It was an engaging discussion that covered:

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In the category of Best Technology Innovation there were a number of excellent entries from across the solution providers within our industry, however, it was OverIT who secured the award for their integration of multiple layers of technology including Aurgmented Reality, Artificial Intelligence and Geographic Information Systems within and their FSM platform natively.
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The Italian based company who have become a rising star within the FSM sector in recent years have recently hired Paolo Bergamo as their new CEO, a man with an exceptional track record within B2B technology solutions including building the first ever business app on the Apple App store having been asked to do so by Steve Jobs directly.
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As a follow up to their acknowledgment at the European Field Service Awards, Kris Oldland, Editor-in-Chief, Field Service News spoke with Bergamo to discover more about the way our industry is evolving in terms of the technology we have at our fingertips and how we can leverage it to empower our field service engineers and technicians.
Â
It was an engaging discussion that covered:
The full length video is available exclusively for FSN PRO members. If you are already a member and cannot see the ‘watch now’ button please make sure you are logged in. Not yet subscribed? Get instant access to this paper and over 130 over resources for just £45/month.Â

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In the category of Best Technology Innovation there were a number of excellent entries from across the solution providers within our industry, however, it was OverIT who secured the award for their integration of multiple layers of technology including Aurgmented Reality, Artificial Intelligence and Geographic Information Systems within and their FSM platform natively.
Â
The Italian based company who have become a rising star within the FSM sector in recent years have recently hired Paolo Bergamo as their new CEO, a man with an exceptional track record within B2B technology solutions including building the first ever business app on the Apple App store having been asked to do so by Steve Jobs directly.
Â
As a follow up to their acknowledgment at the European Field Service Awards, Kris Oldland, Editor-in-Chief, Field Service News spoke with Bergamo to discover more about the way our industry is evolving in terms of the technology we have at our fingertips and how we can leverage it to empower our field service engineers and technicians.
Â
It was an engaging discussion that covered:
The full length video is available exclusively for FSN PRO members. If you are already a member and cannot see the ‘watch now’ button please make sure you are logged in. Not yet subscribed? Get instant access to this paper and over 130 over resources for just £45/month.Â
